eMailgard Features

Key Features

Active Archiving
As opposed to traditional archive methods, active email archiving automates the backup process as well as providing intelligent indexing of all records.

Traditional email backup methods are not technically or operationally sufficient to deal with email records. Due to the structure of email, its dynamic use by staff and its dual purpose as a communication tool and information store active archival is the only truly effective method of ensuring the preservation of email content and attachments.

While active email archiving automatically preserves records, "intelligence" is also added through the dynamic indexing process to enable future instant discovery via multi-level search within content and attachments.

eMailgard will actively archive your business' email, including all existing records if you are operating an internal email server.

eDiscovery

Through the provision of a unique set of e-Discovery tools eMailgard Email Archiving enables all users to undertake multiple levels of live search, for any email or attachment within the active archive.

From simple keyword searches through to powerful intra-document discovery and proprietary DeepLink™ discovery engine, individual users can locate email and attachments quickly and easily in their mailbox archive.

Authorised users are also able to perform all eDiscovery operations in enterprise wide Global Mode, while defined group accounts can also be established to allow project or department teams to open up email correspondence.

eMailgard meets all the determination points outlined in Practice Note 17 when it comes to producing evident in a court case.

Standard Search

Search for email via key words, Subject, From and To addresses

Power Search

Email - In addition to Standard Search users can search by date range, subject and content specifics and by Attachment or even within Attachment content

Attachments - Users are also able to search just Attachments in order to exclusively identify files within the email archive.

DeepLink™

View Conversation - Provides the ability to search for all other email transmissions that form part of a unique email thread between senders and receivers

Related Messages - Search most often relates to needing to find something that was lost or at least known to exist. DeepLink™ relational search provides greater intelligence by identifying items that may not be known to the user but are still related to the original search result in true discovery!

Related Attachments - In addition to providing DeepLink™ relational search for email eMailgard extends this functionality to enable users to discover any file attachments that may be related to the original search result.

Rapid Results

In addition to the accuracy of search the speed at which results can be delivered, independent of the scope of the search, is critical to efficient operation for business use.

Through the unique architecture of the eMailgard solution delivery of search results is measured in sub-seconds, ensuring near instant response rates regardless of the size of the email archive.

Email Recovery

The archival of information can only be effective if the recovery of that information is achievable efficiently. At anytime, via the eMailgard online interface, users can instantly recover any email from the active archive into their desktop Inbox.

The unique eMailgard "click and select" data-packaging tools allow the recovery of email to be fully customisable at a user level.

Simply put, a package is a group of email records that have been defined following an e-Discovery process. A package may comprise one or a thousand records but once created a package can be instantly recovered.

The ability for individual users to be able to find and recover email back to their desktop via eMailgard will significantly reduce demand on internal or external IT resources.

Additionally, in the event of disaster scenario a complete mailbox restore is also available to eMailgard business customers. This fully managed disaster recovery solution helps to ensure the protection of your business.

Email Continuity

The complete landscape of business communications has changed in the 21st Century. For most businesses email has replaced the telephone as the most critical operational communication infrastructure.

The primary difference with email is in addition to being a primary communication system it of course provides a detailed record of each communication, recognised legally as being equivalent to any written document.

Subsequently, users have the need to not only send and receive new communications but review and act upon any existing email record. Being "store and forward" rather than direct communication it is imperative that it be always available.

Through the deployment of eMailgard at the gateway customers are provided with a secondary "always on" web based mail server, ensuring continuous access to email for all staff anywhere, anytime.

In the event of any internal network or server outages users can access the secure eMailgard infrastructure via the Web 2.0 mail client and continue transacting email without any down-time, mail queuing or sender "bounce-backs".

In association eMailgard provides complete mobility and 24x7 access to email for all staff. Importantly, this enables access ALL email and attachments within the active archive, rather than just the email residing on the in-house mail server.

Additionally, staff are not reliant upon local configuration requirements or network access as they are simply transmitting email securely within eMailgard, via an encrypted SSL internet connection.

eMailgard Security

Recent research indicates the following facts:

75% of a company's Intellectual Property is now contained within email

71% of staff admitted to sending confidential information in email and didn't want their employer to know

78% of people only store documents sent as email attachments within their email system

Spheritec recognises the importance of security and has engineered eMailgard on a unique Three Point Security Platform.

Transmission Security

All email sent via eMailgard data centres are encrypted using best practice encryption techniques to ensure your confidentially of company's information is maintained during transmission.

Archive Security

One of the unique features of eMailgard is its individual database lock down. Each client database is regarded as a unique entity and encrypted using best of breed encryption techniques within our proprietary syneSYNC™ technology. A key benefit of this technology is the provision of optimal security whilst delivering superior revival performance.

Data Centre Security

The eMailgard active archiving service is delivered through Spheritec’s Data Centre network and leverages leading HP hardware infrastructure and platform software. Our investment in first-class hosting facilities ensures users 99.99% network uptime, seamless access and multi-level data redundancy in association with superior physical, environmental and connectivity security.

	Spheritec


	Key Features Active Archiving As opposed to traditional archive methods, active email archiving automates the backup process as well as providing intelligent indexing of all records. Traditional email backup methods are not technically or operationally sufficient to deal with email records. Due to the structure of email, its dynamic use by staff and its dual purpose as a communication tool and information store active archival is the only truly effective method of ensuring the preservation of email content and attachments. While active email archiving automatically preserves records, "intelligence" is also added through the dynamic indexing process to enable future instant discovery via multi-level search within content and attachments. eMailgard will actively archive your business' email, including all existing records if you are operating an internal email server. eDiscovery Through the provision of a unique set of e-Discovery tools eMailgard Email Archiving enables all users to undertake multiple levels of live search, for any email or attachment within the active archive. From simple keyword searches through to powerful intra-document discovery and proprietary DeepLink™ discovery engine, individual users can locate email and attachments quickly and easily in their mailbox archive. Authorised users are also able to perform all eDiscovery operations in enterprise wide Global Mode, while defined group accounts can also be established to allow project or department teams to open up email correspondence. eMailgard meets all the determination points outlined in Practice Note 17 when it comes to producing evident in a court case. Standard Search Search for email via key words, Subject, From and To addresses Power Search Email - In addition to Standard Search users can search by date range, subject and content specifics and by Attachment or even within Attachment content Attachments - Users are also able to search just Attachments in order to exclusively identify files within the email archive. DeepLink™ View Conversation - Provides the ability to search for all other email transmissions that form part of a unique email thread between senders and receivers Related Messages - Search most often relates to needing to find something that was lost or at least known to exist. DeepLink™ relational search provides greater intelligence by identifying items that may not be known to the user but are still related to the original search result in true discovery! Related Attachments - In addition to providing DeepLink™ relational search for email eMailgard extends this functionality to enable users to discover any file attachments that may be related to the original search result. Rapid Results In addition to the accuracy of search the speed at which results can be delivered, independent of the scope of the search, is critical to efficient operation for business use. Through the unique architecture of the eMailgard solution delivery of search results is measured in sub-seconds, ensuring near instant response rates regardless of the size of the email archive. Email Recovery The archival of information can only be effective if the recovery of that information is achievable efficiently. At anytime, via the eMailgard online interface, users can instantly recover any email from the active archive into their desktop Inbox. The unique eMailgard "click and select" data-packaging tools allow the recovery of email to be fully customisable at a user level. Simply put, a package is a group of email records that have been defined following an e-Discovery process. A package may comprise one or a thousand records but once created a package can be instantly recovered. The ability for individual users to be able to find and recover email back to their desktop via eMailgard will significantly reduce demand on internal or external IT resources. Additionally, in the event of disaster scenario a complete mailbox restore is also available to eMailgard business customers. This fully managed disaster recovery solution helps to ensure the protection of your business. Email Continuity The complete landscape of business communications has changed in the 21st Century. For most businesses email has replaced the telephone as the most critical operational communication infrastructure. The primary difference with email is in addition to being a primary communication system it of course provides a detailed record of each communication, recognised legally as being equivalent to any written document. Subsequently, users have the need to not only send and receive new communications but review and act upon any existing email record. Being "store and forward" rather than direct communication it is imperative that it be always available. Through the deployment of eMailgard at the gateway customers are provided with a secondary "always on" web based mail server, ensuring continuous access to email for all staff anywhere, anytime. In the event of any internal network or server outages users can access the secure eMailgard infrastructure via the Web 2.0 mail client and continue transacting email without any down-time, mail queuing or sender "bounce-backs". In association eMailgard provides complete mobility and 24x7 access to email for all staff. Importantly, this enables access ALL email and attachments within the active archive, rather than just the email residing on the in-house mail server. Additionally, staff are not reliant upon local configuration requirements or network access as they are simply transmitting email securely within eMailgard, via an encrypted SSL internet connection. eMailgard Security Recent research indicates the following facts: 75% of a company's Intellectual Property is now contained within email 71% of staff admitted to sending confidential information in email and didn't want their employer to know 78% of people only store documents sent as email attachments within their email system Spheritec recognises the importance of security and has engineered eMailgard on a unique Three Point Security Platform. Transmission Security All email sent via eMailgard data centres are encrypted using best practice encryption techniques to ensure your confidentially of company's information is maintained during transmission. Archive Security One of the unique features of eMailgard is its individual database lock down. Each client database is regarded as a unique entity and encrypted using best of breed encryption techniques within our proprietary syneSYNC™ technology. A key benefit of this technology is the provision of optimal security whilst delivering superior revival performance. Data Centre Security The eMailgard active archiving service is delivered through Spheritec’s Data Centre network and leverages leading HP hardware infrastructure and platform software. Our investment in first-class hosting facilities ensures users 99.99% network uptime, seamless access and multi-level data redundancy in association with superior physical, environmental and connectivity security.
	© 2010 Spheritec Pty Ltd