eMailgard Solutions

Key Solutions

Specifically designed for Small to Medium Sized Businesses (SMB's) eMailgard Email Archiving provides enterprise level protection and functionality as an affordable low impact solution. While valuable to all businesses operating on email, eMailgard is critical for certain verticals, for the following reasons;

Staff are high-level email users
Business operations require regular communications with clients/suppliers via email
Content of email will regularly contains Intellectual Property including contractual obligations, representations and concepts
There is a greater threat of legal or commercial litigation
Industry regulation requires the secure preservation of data for a defined period of time
Legal obligations requiring more reliable electronic document retention protocols
The distributed nature of business operations across mutliple IT infrastructures and mail environments

Legal Sector

Secure and accurate preservation of email is a fundamental requirement within the legal sector. As recognized documents email records must not only be securely and effectively retained but be able to be able to be quickly discovered for sometimes up to seven years.

Active Email Archiving ensures legal professionals can automatically ensure that this requirement is satisfied. In many juristictions companies and their directors have a legal obligation to retain electronic records as if they were written documents.

Importantly it has recently been legislated in the US and parts of Asia Pacific that it is a crime to destroy any document, electronic or otherwise, that might be "reasonably likely" to be required as evidence in a future legal proceeding.

As it is impossible to to know now what might be required in the future. Email Archiving provides a solution to ensure that if ever required any email can be instantly found and recovered for evidentiary or forensic needs.

Sales Divisions

In the modern global business environment the operations of sales divisions in a business is more mobile than ever before. Wireless laptops, PDAs and ‘hot desks’ ensure that time out on the road in front of customers and prospects can be maximized.

As with any modern executive email is a sales teams’ primary communication tool – following up leads, submitting proposals, confirming contract negotiations and reporting to management are done most effectively via email.

Email Archiving provides an on-demand resource for ‘road warriors’ to preserve, manage and access ALL of their email, wherever and whenever they need to. Client side, at home, in the office or overseas the sales division will have complete access to their active email archive.

For the business, Email Archiving provides assurance that the communications and commitments made on behalf of the company can be preserved and managed for future reference. Also important, eMailgard enables the business is able to provide to managers and new team members a complete dossier of client correspondence from a former operative, ensuring business continuity during staff change over.

Professional Client Service Firms

A large majority of SMBs are providing professional services to external clients. Whilst they might only have a small number of internal staff these firms will often be managing external contractors and providing these services to multiple clients including large multi-national and listed corporations.

Importantly, in their day-to-day operations email is the primary communication tool for both those staff interfacing with clients and the internal teams managing the accounts and/or projects.

Ultimately, these professional client service firms and their directors are exposed to the commitments and representations of their executive and consultant teams. They realistically cannot be in complete control of all communications on behalf of the company but do need to be able to manage and preserve this information for future commercial or legal use.

eMailgard provides a completely scalable and functional solution for these SMBs by automating the information storage process - Active Archiving; providing long-term secure preservation; and allowing those authorized users within the business to be able to find and recover any email or attachment transacted by the 'business' within seconds.

With eMailgard your professional client services firm is both more efficient and better protected from the risks of associated with commercial and legal actions by clients and contractors.

Retailing

A reality of retailing is that core operations occur across multiple locations. In association, the distributed nature of the workforce to manage these operations results in multiple staff in multiple regions based at varying locations.

Ensuring an IT environment that is secure and effective to support these operations is a major challenge and cost for chain and franchise retailers. The centralization of information across an integrated network with remote access is ideal but often complex and expensive.

As a web-based application service the eMailgard active archive is a central repository and provides retail businesses with the assurance that ALL internal and external email communications are automatically backed up and recoverable.

Of importance to the IT team is that no hardware and software is required at be installed or managed at the store level, resulting in the benefits of Email Archiving being delivered without any burden on the IT or retail operations teams.